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TIFA Connect. Blog

Notes from inside a supported accommodation operation.

We've spent two years running TIFA Life, with 60+ young people across 30 properties in South Wales and over 150 supported since opening. We've been writing about supported accommodation the whole time, in commissioner reports, training materials, and internal memos. This is where we publish it.

Governance

Why your registered manager needs a process library, not a checklist

Most providers run operational governance on instinct and Excel. That works at three properties. It breaks at fifteen. By thirty it is a daily fire-fight. The Process Library is what we built when we ran out of Excel.

10 min read Read post →
Sector

Supported accommodation is not care. Why does the software think it is?

The 2023 Supported Accommodation Regulations put 16-17 year-olds under Ofsted, not CQC. The software market has not caught up. Why supported accommodation needs its own category of platform.

8 min read Read post →
Operations

From three days to thirty seconds: rebuilding commissioner reporting

Most supported accommodation providers spend three days a month writing commissioner reports. The data already exists in their operational systems. The report is a Word document assembled by hand. We built the alternative.

8 min read Read post →
Governance

The 4 Cs framework for supported accommodation governance

Care, Capacity, Compound, Cash. Four control gates we run TIFA Life through. Each one a Go/Slow/Stop signal owned by a specific role. When any one is Stop, the organisation halts on that axis until resolved. This is how we scale without losing safeguarding integrity.

9 min read Read post →
Founder

Built by a provider, not a software company

Software built by software people for care providers serves software people's instincts. Software built by a provider, in a provider, used every day to run a provider, serves the provider's instincts. The difference shows up everywhere.

7 min read Read post →

Want a 30-minute conversation?

Book a call with Michael Border. Founder of TIFA Connect, MD of TIFA Life. We'll answer questions on the platform, the operation, or supported accommodation in general.

Book a call with Michael Border →