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For local authority commissioners

Commissioning a TIFA Connect provider? Here's what that gets you.

Real-time placement visibility. 30-second commissioner reports. Outlook two-way sync. Late-payment auto-alerts. The first supported accommodation platform built around the commissioner relationship — not as an afterthought to it.

A meeting room with TIFA Connect dashboard displayed on a wall screen for commissioner review
What you get

Four things commissioning a TIFA Connect provider gives you that nothing else does.

Most provider platforms treat commissioners as an afterthought — somewhere to send a monthly PDF. TIFA Connect treats the commissioner relationship as the most important relationship in the provider's business, and gives you the tools to match.

Real-time placement visibility

Live dashboards showing every young person you've placed: stability, key incidents, outcomes progress, support hours delivered. No waiting for the monthly meeting to find out a placement is in trouble.

30-second commissioner reports

Daily logs, key dates, placement health, and outcomes data roll up automatically into LA-ready reports. Filtered to your authority. Branded for your audit trail. Generated in 30 seconds, not 30 hours.

Outlook two-way sync

Every email between you and the provider — categorised against the right LA record automatically. Provider conversations have full context the moment they start. Nothing falls through the gaps because someone left the team.

Auto-alerts on what matters

Late payments, contract expiries, escalations, placement health drops, missed weekly reviews. The provider sees these before you do — and acts on them. You see the resolution, not the surprise.

Commissioner CRM

The first supported accommodation platform with a built-in commissioner CRM.

Every other platform treats local authorities as report recipients. TIFA Connect treats them as the most important relationship in the provider's business — and gives the provider the tools to manage it like one.

Every email, every call, every contract negotiation, every placement enquiry, every late payment chase — logged against your LA record automatically. Health scores roll up by LA so the provider can see at a glance whether the relationship is stable, at risk, or growing. Your business development conversations have context the moment they start.

  • Outlook auto-sync — every commissioner email categorised against the right LA record
  • Health score by LA — placement stability, payment timeliness, communication frequency
  • Pipeline view — every active referral, contract renewal, escalation
  • Auto-alerts — late payment, contract expiry, commissioner escalations
tifaconnect.com/crm/local-authorities
TIFA Connect Commissioner CRM showing local authority profile with health score, AI relationship summary, recommended next action, contacts, and notes.

TIFA Connect Commissioner CRM — every LA, every contact, every email.

How reporting works

How TIFA Connect providers report to you.

Three ways the same daily operations data reaches you, depending on what you need and when. No spreadsheets emailed at 11pm. No "we'll get that to you by Friday."

Daily / weekly

Live dashboard

  • Read-only commissioner login
  • Filtered to your placements only
  • Live placement health scores
  • Recent incidents and resolutions
  • Support hours delivered this period
Ad-hoc · tenders, audits

Custom export

  • CSV, Excel, or PDF on demand
  • Tender response data ready
  • Date-range filterable
  • Inspector-ready evidence pack
  • Audit-trail of who saw what when
The 4 Cs

The 4 Cs framework: how a TIFA Connect provider thinks about commissioning.

Every operational decision a TIFA Connect provider makes runs through these four lenses. It's how the platform was designed; it's how the operation that built it runs every day.

Care

Every young person has a named keyworker, a live support plan, daily logs, and a placement health score updated continuously. The young person's app keeps them in the loop on their own care — not just receiving it.

Compliance

45 operational processes scheduled, owned, and tracked. Pillar-level scoring for safeguarding, finance, workforce, property, and commercial growth. Inspector-ready every day, not the week before the visit.

Communication

Two-way Outlook sync, every commissioner email logged against the right LA. Auto-alerts on escalations and late payments. The provider acts before you have to chase. Your conversations always have full context.

Commissioning

Pipeline view of every referral, contract, renewal, and tender. Health score by authority. Auto-alerts on contract expiry and late payment. Your relationship with the provider is operational data, not anecdote.

Built by a provider

Designed inside a live operation, by people commissioners already work with.

TIFA Connect was built by Michael Border and the team running TIFA Life — a UK supported accommodation provider working with 12 local authorities, supporting young people aged 16–25.

Every feature exists because the operation needed it. Every commissioner-facing workflow — the report templates, the audit trail, the dashboard filters, the alert thresholds — was designed by people who file commissioner reports, sit in placement reviews, and field "where's the report?" emails on a Monday morning.

Commissioners working with TIFA Connect providers aren't beta-testing a software vendor's idea of what your job looks like. They're working with people who do the same job, on the other side of the table.

Michael Border

Founder & MD, TIFA Life · Founder, TIFA Connect

12 Active LA commissioner relationships
4 mo From idea to production

Want a 30-minute commissioner briefing?

We'll walk you through the live dashboard, share a sample commissioner report from a TIFA Connect provider, and answer any questions on data, security, and DPA terms. We reply within one working day.