The app young people actually open.
A companion app for the young people you support — daily check-ins, independence skills, real rewards, instant emergency support. Built so engagement is intrinsic, not enforced.
TIFA Connect for your team.
TIFA YP for the young people you support.
Most care software gives you one window into a placement — the staff side. TIFA Connect gives you both. The young person logs their day. Your team responds in context. Risk surfaces in real time. Voice of the young person becomes evidence, automatically.
For your operation
- Daily logs, support plans, risk assessments
- Rotas, GPS clock-in, workforce coverage
- Incidents, safeguarding, missing pack
- Placement Health Score, audits, evidence
- Commissioner reports, finance, LA CRM
For the young person
- Daily check-in & mood journal
- Independence skills curriculum
- Personal goals & pathway tracking
- Points, badges, real-money rewards
- Help Now — emergency support, 24/7
Voice of the young person, captured every day.
Every TIFA YP user is greeted by name and prompted to check in with how they're feeling. It takes ten seconds. They earn ten points. The mood data flows directly into TIFA Connect — feeding daily logs, the Placement Health Score, and the evidence base your team relies on.
- Streaks build the habit. Most YPs check in five-plus days a week within their first month.
- Mood patterns become signals. A drop in mood across consecutive days is exactly the kind of early-warning indicator that feeds Placement Health Score.
- Inspectors see real evidence. Ofsted asks how you capture voice of the young person. Show them the dashboard.
The curriculum your team would deliver if they had unlimited hours.
Most providers teach independence skills through workbooks, one-to-one sessions, and printouts. TIFA YP delivers them as bite-sized interactive learning cards — paced for engagement, time-stamped, and difficulty-graded.
Every completed card earns points. Every pathway is structured. Every interaction is logged for evidence.
More pathways added quarterly. Custom pathways available on Pro and Enterprise.
Points that mean something.
Every check-in earns points. Every completed learning card earns points. Streaks earn badges. And — uniquely in care software — points convert to real money the young person can spend.
Why does this matter? Engagement isn't enforced. It's intrinsic. Young people approaching independence learn the link between effort and financial reward — exactly the lesson the supported living model is designed to teach. Auditable, controlled, and far simpler than handling cash.
One tap to the right help. Always available.
The Help Now button is fixed in the bottom navigation of every screen. The young person never has to find it. They never have to think about it. It's just there.
Direct emergency routing
Call 999 in one tap. Call your on-call worker in one tap. Routed by category — Fire, Medical, Mental Health Crisis — so the young person is never deciding under pressure.
Curated helplines built in
Samaritans, SHOUT, Childline — pre-loaded, dialled or texted in one tap. No looking up numbers. No deciding which charity does what.
Every Help Now use is logged
Help Now triggers automatically create a flagged event in TIFA Connect. Your team is notified. The incident log starts itself. Nothing is missed.
A whole life, in one app.
TIFA YP is built for the day-to-day reality of supported accommodation — not just the dramatic moments. Here's everything in the menu.
My Home
House info, WiFi password, local information — everything the young person needs about where they live.
Messages
Direct chat with their support team. Logged, attributable, available to managers for safeguarding oversight.
My Goals
Personal goals tracked over time, with progress percentages. Goals connect to support plans on the staff side.
Mood Journal
Past check-ins visualised — trends, streaks, history. Self-reflection for the YP, evidence for the team.
Events
House events, group activities, key dates. Optional RSVPs. Engagement tracked.
Report a Problem
Maintenance issues raised by the YP go straight to the operations queue. Faster fixes, better living conditions.
Feedback
A formal channel for the young person to suggest improvements, raise concerns, or comment on their care.
Rewards Shop
Where points convert to real-world value. Configurable per provider — vouchers, in-house rewards, cash equivalents.
What changes when young people have a voice in the system.
Engagement that doesn't need enforcing
Streaks, points and badges drive consistent daily use. Most providers see 70%+ daily check-in rates within the first month. That's structured voice of the young person without the power dynamic of a member of staff asking the question.
Inspection-ready evidence by default
Ofsted's quality of care framework asks how you capture and act on voice of the young person. Show them the dashboard. Every check-in, every goal update, every learning card completed — time-stamped, attributable, exportable.
Faster intervention on emerging risk
Mood drops feed the Placement Health Score. Help Now uses create incident records. Direct messages to support staff are logged. Risk that used to take days to surface now surfaces in real time.
Independence skills that actually transfer
Cooking, budgeting, tenancy, employment — taught in the format young people prefer. Completion rates are dramatically higher than paper-based equivalents. Outcomes evidence becomes systematic, not anecdotal.
Give the young people you support an app they'll actually open.
TIFA YP is included with TIFA Connect Pro and Enterprise. Founding partners get a 3-year price lock on first 20 providers.